Responsible gambling

At Starburst Casino, we are committed to providing a safe and enjoyable gaming environment for all our players. We understand that problem gambling can have serious consequences and want to ensure that you have the tools and resources necessary to maintain control over your gaming.

Deposit Limits

To help prevent excessive spending, we allow you to set daily deposit limits on your account. This means you can choose how much money you're willing to spend each day and stick to it.

You can adjust your daily deposit limit in the Banking section of our site.
Your deposits will be halted once you reach your chosen daily limit.
If you need assistance or have questions about setting a deposit limit, please contact us at any time.

Time-Outs

If you're concerned that your gaming habits are becoming excessive, we recommend taking a break. Time-outs allow you to temporarily halt your account activity for 24 hours up to six months.

You can initiate a time-out by contacting our customer support team.
During this period, you won't be able to make deposits or access your account.
If you wish to cancel your time-out before the scheduled end date, simply contact us and we'll assist you in doing so.

Self-Exclusion

For more severe situations where a player is concerned about their ability to control their gaming habits, self-exclusion can be an effective tool. This feature allows players to permanently exclude themselves from accessing Starburst Casino for up to 5 years or even indefinitely.

If you're considering self-excluding yourself from our casino, we strongly recommend contacting us directly before making this decision.
Upon receiving your request, we will lock your account and provide further support if needed.
We cannot assist with the reversal of a self-exclusion after it has been initiated, so please think carefully about this option.

Additional Resources

If you're struggling with problem gambling or suspect that someone close to you may be affected by it, there are several organizations offering help. These include:

Responsiblegambling.org
SOS Joueurs Canada

These resources provide detailed information on responsible gaming practices and offer support services for individuals dealing with issue gambling.

Seeking Help

At Starburst Casino, we want our players to feel supported in maintaining control over their gaming activities. If you need help or guidance at any point during your gaming journey, please don't hesitate to reach out:

Contact us via our Live Chat feature
Send an email detailing your specific concerns

Our support team is dedicated to providing helpful advice and ensuring a safe environment for all our players.

Responsible Gaming Principles

Starburst Casino adheres strictly to responsible gambling principles which prioritize player protection, education on potential risks associated with gaming, and fostering open communication about the impact of excessive betting habits.